Ho! Ho! Ho! It’s renewal season!
Our final newsletter for 2019!
Can AI enhance member engagement?
Artificial Intelligence (AI) is definitely a hot topic for organisations wanting to shape and improve their customers’ journey and engagement. It’s increasingly being used in every area of [...]
Expert communication boosts your profile
How our communication expertise can boost your profile with your members Optimum Contact has helped many clients who have been initially wary about outsourcing their call campaigns. We hear [...]
The value of connecting with your members
How much does your association really know about the issues affecting your members? Finding out about these issues is an important factor in making sure your association stays relevant and [...]
How welcoming are your new-member welcomes?
For any association, the on-boarding process is critical to how welcome a new member feels, and how meaningfully they engage with you. So how do you maximise this opportunity? If you’ve been [...]
Sending renewal emails soon? Here are three tips to improve conversion.
For many associations, the onset of the festive season can also mean that it’s renewal season. You’re probably busy planning how to tackle those all-important emails to your members asking them [...]
