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The past twelve months has created unprecedented challenges and obstacles for associations to face, bringing levels of financial uncertainty unseen by many. However, despite all these [...]

Associations and their members went through a number of trials and tribulations in 2020. At Optimum Contact we conducted calls on behalf of associations for a variety of reasons, and as a result [...]

Artificial Intelligence (aka ‘AI’) is a branch of computer science that focuses on developing ‘smart’ computers/machines. These smart computers are capable of performing tasks that have [...]

Optimum Contact’s own Colin Perry recently participated in an Answers for Associations webinar alongside Murphy Woods, the Business and Campaigns Manager at Australian Primary Healthcare Nurses [...]

COVID 19 & Optimum Contact, How we can assist your Association

                                     Our final newsletter for 2019!

Artificial Intelligence (AI) is definitely a hot topic for organisations wanting to shape and improve their customers’ journey and engagement. It’s increasingly being used in every area of [...]

How our communication expertise can boost your profile with your members Optimum Contact has helped many clients who have been initially wary about outsourcing their call campaigns. We hear [...]

How much does your association really know about the issues affecting your members? Finding out about these issues is an important factor in making sure your association stays relevant and [...]

For any association, the on-boarding process is critical to how welcome a new member feels, and how meaningfully they engage with you. So how do you maximise this opportunity? If you’ve been [...]