Updates

Recently, Answers for Associations hosted a webinar exploring how associations can transform survey results into meaningful strategies that strengthen engagement, retention, and growth to make [...]

At Optimum Contact, we believe member engagement isn’t something you guess at, it’s something you build deliberately, using data that’s accurate, meaningful, and aligned to purpose. That [...]

Angela Shelton, CEO of Answers for Associations, recently shared her experience about the recent 2024 Association Leaders eXchange Roadshow, where she had the opportunity to engage with 250 [...]

We’re excited to reaffirm our dedication to helping professional associations foster authentic, lasting connections with their members. At Optimum Contact, we pride ourselves on being a [...]

Research shows the important role that human connection plays in our health and mental wellbeing.   A phone call to your members is one of the best ways to make them feel supported, [...]

We know that associations are very busy and as much as you would like to; time and stretched resources may not make it possible to be able to have conversations with each of their members about [...]

When communicating with the members of your organisation or association it’s important to make every interaction effective. Every opportunity you have to talk with your members is an opportunity [...]

The past twelve months has created unprecedented challenges and obstacles for associations to face, bringing levels of financial uncertainty unseen by many. However, despite all these [...]

Artificial Intelligence (aka ‘AI’) is a branch of computer science that focuses on developing ‘smart’ computers/machines. These smart computers are capable of performing tasks that have [...]

Artificial Intelligence (AI) is definitely a hot topic for organisations wanting to shape and improve their customers’ journey and engagement. It’s increasingly being used in every area of [...]