Renewal Campaigns
Members of organisations we work with regularly
thank us for the reminder.
After all, the last thing they want is their professional accreditation, member benefits (and tax deduction) to lapse.
Our team can facilitate payment from your members over the phone, via invoice or online.
Challenge
Most of the time, a lapse in renewal is not deliberate and comes down to factors like a change in contact details, or simply forgetting to pay a renewal notice. We’re all busy after all!
Solution!
A quick, friendly phone call can secure a membership renewal on the spot.
Our renewal campaigns include outbound calls to:
- Members prior to membership renewal date.
- Recently lapsed members who have failed to renew on time.
- Long-term lapsed members – to either re-join or remove from the database.
Benefits:
- Members are financial, meaning benefits do not lapse.
- Improved cashflow forecasts for your organisation.
- When payment is taken over the phone this can lead to a reduction in administration costs (issuing reminders).
- Members who have lapsed and are not interested in re-joining (eg retired) can be removed from database.
- Membership database is updated as we speak with your members.
Related Services
Ready to make your members feel truly valued?
Find out about our services and get in touch with us today!
